Help & FAQs

Where do you ship?

We currently offer delivery to the United States. Free standard shipping is available on our current range. Enter your address at checkout to confirm availability for your order.

What currency are prices in?

Store prices and checkout are in Canadian dollars (CAD). Your payment provider may apply its own currency conversion or fees.

Is the screen included with the projector?

No. The portable projector and foldable screen are separate products. Choose the items and options you need before checkout.

Which projector plug should I choose?

For a US wall outlet, select the US plug option. EU and UK plug options are also listed. Contact us before ordering if you need to check your setup or device compatibility.

Does the heated hoodie include a power bank?

No. A power bank is not included. Check the measurement images and contact us if you need help with fit or a compatible power source.

How do I get delivery or return help?

Email vertexdigicommerce@gmail.com or use our contact form. For an existing order, include your order number. For a delivery estimate before purchase, include the product and your delivery area.